#1 Climbing Gym Management Software
The automated growth platform for climbing gyms
Increase conversion rates, boost retention, and create exceptional member experiences without adding staff headcount. From guided migration to hands-off team training, onboarding with Capitan is effortless.
Powering growth for leading climbing facilities
Everything you need to boost profitability
Capitan helps you identify and capture more opportunities to grow your climbing gym.
Automate Member Journeys
Send targeted membership offers at exactly the right time. Convert more first-time visitors into loyal members with automated referral discounts and flexible guest passes. Keep members engaged with automated check-in challenges and retention incentives.
Boost Retention
Make insightful decisions backed by real data. Track promotion conversion rates, identify members at risk of churning, and automatically trigger reactivation campaigns that keep climbers coming back.
Maximize Program Revenue
Hit capacity and capture more revenue with three flexible formats – one-off events, recurring classes, and rolling memberships that generate recurring visits. Automate waitlists to maximize registrations, enable priority registration for in-demand events, and let members gift passes to friends and family. Let your staff focus on experiences while Capitan drives program growth.
Future-proof your climbing business
Modern climbing demands modern tools. As more gyms compete for climbers, Capitan's core features drive sustainable growth for your facility.
Create exceptional member experiences
Personalize member journeys, delight climbers, and build long-term loyalty.
Convert more visitors with our exclusive Associations feature that automates targeted offers to specific segments like students or first-time visitors. Boost retention with check-in challenges that keep members engaged.
Data that drives membership growth
Get key membership data at a glance and make data-driven decisions that boost your bottom line. Track conversions through Google Analytics 4 and the Meta Pixel to pinpoint what’s working.
Identify which promotions drive membership conversion, see which retention strategies reduce churn, spot at-risk members before they leave, and take targeted actions that keep them climbing.
Fill every spot
Capitan's flexible event management features enable you to maximize revenue and understand which offerings drive the most growth.
Fill every spot with three customizable event styles — one-off sessions, recurring classes, and rolling memberships for programs with ongoing enrollment. Automate waitlists, streamline birthday party bookings, offer gift passes through our Gift Center, and invite customers from one event to another for priority registration.
Streamline documentation across locations
Manage waivers and liability forms from one central hub. Apply across all locations or customize for different regions. Confirm climber comprehension with interactive quizzes before allowing signatures.
Save time with anywhere access
Break free from on-premise limitations and access your climbing gym’s data anytime, anywhere.
Reduce staff training from weeks to hours, speed up check-ins with Apple and Google Wallet barcode integration, track staff actions with PIN-based access, and give your team the flexibility of cloud-based tools without sacrificing reliability or control.
Build your perfect tech stack
With Capitan, you have the complete freedom to build anything you can imagine.
Customize your solution with our fully documented open API or get started immediately with pre-built integrations for retail, marketing, and accounting.
Your favorite tools connect seamlessly with Capitan
Most gym software tries to do everything but excels at nothing. Capitan delivers best-in-class climbing features while giving you the freedom to integrate with your preferred specialized tools.
Climbing gym resources & industry insights
Join our community of growth-focused climbing gyms
Access roundtables with industry leaders. Share challenges. Exchange strategies. Our platform handles the heavy lifting while you leverage collective insights. Discover why leading climbing facilities choose Capitan.